Frequently AskedQuestions
Find answers to common questions about our sourcing process, product quantities, lead times, quotes and enquiries.
General
We currently focus on five main product categories: cookware and pots, cutlery and utensils, crockery and glassware, buffet and serving equipment, and food storage and containers. If you need something that isn't listed, you can still submit an enquiry and we'll check whether it can be sourced through our supplier network.
Dine & Glory operates as a B2B sourcing and trading business rather than a manufacturer. We work with suppliers and match their available products to customer requirements.
Australia is our primary market. We are also developing sourcing and market opportunities in selected international regions. See our Markets page for the latest information.
Ordering & MOQ
Most of our business is B2B and therefore often involves larger quantities. However, minimum order quantities vary by product and supplier. The applicable MOQ can be confirmed as part of your enquiry.
Yes. You can add multiple products to your quote list and submit them together as one enquiry. This allows our sourcing team to review your requirements together.
Yes, you can still submit a sourcing request. Our catalogue is continuing to expand, and we can check our supplier network for products that are not yet listed online.
Shipping & Lead Time
Lead times depend on the product, supplier, quantity and destination. An estimated lead time will be provided with the relevant sourcing option or quote.
We operate as an importer, exporter and trading business, and logistics requirements can be discussed as part of the sourcing process. The exact arrangements will depend on the product, supplier, destination and order terms.
Quotes & Payments
B2B pricing can vary based on quantity, specifications, supplier terms and other order requirements. Rather than displaying a price that may not apply to your order, we provide quotes based on your specific requirements.
Our current target is to respond to enquiries within one business day. More complex sourcing requests may require additional time while supplier options are reviewed.
Yes. If you would prefer to discuss your requirement directly, you can request a callback through the contact or quote form.